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There are some gambling licenses. Many bitcoin casinos do not hold a gambling license since that would limit them on various markets. Whether or not a gambling license is important to you we have decided that to be a certified bitcoin casino via us at CasinoBitcoins.io the casino needs to hold a gambling license from one of the following countries:
- Malta (Malta Gaming Authority)
- UK (United Kingdom Gambling Commission
- Curacao (Curacao Egaming License Validation)
- Canada (Kahnawake Gaming Commission)
Clear Terms & Condition
We have read many terms and conditions when we’ve done hundreds of casino reviews. To earn our bitcoin certificate of trust the casino need to provide a clear T&C that is easy to find on their site. We don’t accept when the casino is putting in a special clause to make it harder for the players to understand. If we don’t feel we understand the T&C, we will not approve of them. Also, we have found casinos that require the player to turn over their deposits even if there is no bonus involved. It is unexpected behaviour from our standpoint. Naturally, the casino needs to protect themselves towards bonus abuse, but to make it harder for players to deposit and withdraw their own money will not be accepted for certified casinos on our site.
Accept Bitcoin as a payment method
All casinos on CasinoBitcoins.io accept bitcoin as a payment method. It means that you can deposit money in bitcoin when you start playing. It is probably the most natural requirement on our list since we focus on these casinos here.
Naturally, we prefer casinos with a live chat that answer questions directly. For our certified bitcoin casinos, it’s enough however that the support is active and answer the question with 24h. It’s not fair for us to demand that they should have a live chat, even if many customers like that.
If something happens; a customer complains about a casino, we get a question we don’t know the answer to, or we find something we’d like the casino to do, it’s vital that we have a direct contact person at the casino. To become a certified BTC casino, the casino needs to supply us with a personal contact that we can get an answer from in 24h. Usually, these things are dealt via Skype much faster than that.
No prior problems
We are only humans, and we want to work with people we like. If we have questions with a casino, we will stop working with them. In this case, we are subjective, but we believe that if we have a bad experience with a casino, our customers might have that too. It means that we will not give them our certificate of trusted bitcoin casino nor promote them in any sense.
As stated in the introduction, these standards we’ve set up for to “approve” of a casino is both for ourselves and our customers. We want to provide the best service to our customer, as part of that we do our best to give them the best and latest information. If a casino has met our requirements for certification it means that we have made an analysis of their site and based on our experience, we have given them our approval. If something happens, this approval can be revoked at any time. We do our best to keep the lists up to date.